退款政策

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

How to Start a Return Contact us at hello@boldgripsocks.com to initiate your return. Please do not send items back without contacting us first — items returned without prior authorization will not be accepted. If your return is accepted, we'll send you a return shipping label along with instructions on how and where to send your package.

Damages & Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items Custom or personalized products cannot be returned. For any questions about your specific item, please reach out to us at hello@boldgripsocks.com.

Exchanges The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union — 14-Day Cooling Off Period If your order is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. You'll need the receipt or proof of purchase.

Refunds We will notify you once we've received and inspected your return and let you know if the refund was approved. If approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, please contact us at hello@boldgripsocks.com.