Help & FAQ

Quick answers.

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Shipping

How long does shipping take?

U.S. orders ship within 1–2 business days and arrive in 3–5 business days. Free shipping on orders over $50.

Do you ship internationally?

Yes we ship Internationally. We ship from Toronto, Canada and Miami FL for global orders.

Sizing & Fit

What size should I order?

Our Timeless Bolds are one size, fitting U.S. women's 5–10. The cuff is engineered to stretch comfortably across the range without slipping.

Will they fit men?

The current line is cut for women. A men's last is in development for late 2026.

Care & Durability

How do I wash them?

Cold wash, tumble dry low. The silicone grip is bonded to survive every wash — no peeling, ever.

What's your return guarantee?

If you don't love them, we'll take them back. 30-day returns.

Bold Femmes Editions

What is BOLD Artemis

Artemis is our first limited drop — a blush pink colorway with Artemis red grip, heel, and toe.

Returns

What's the return policy?

30-day returns on unworn pairs in original packaging. Hygiene matters — please don't wear them on a studio floor and try to return them unless there are quality issues